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Spiro·naut Feature: Susan Ellis

Wonder what makes our Spiro•nauts out of this world while thriving in the NEW NOW™? Check out our series featuring behind-the-scenes peeks of what drives their distinctive THERE•ness™!

Meet Spiro·naut Susan Ellis, Account Director with our Global Corporate Accounts team, and hear how she has been able to form valuable relationships with our clients, what makes Spiro truly unique, and her life prior to her emergence into the events industry.

Coming to you from Washington, North Carolina, check out this glimpse into Susan’s world—both in and outside of work.

What superpower do you bring to work?

Empathy towards my clients because I came from their side of the business. As the saying goes, I've walked a mile in their shoes.

How do you refine and sharpen your skills?

Anticipate, plan, anticipate. Do.

What excites you about your work and our industry?

It thrills me to be involved with our clients' marketing initiatives. We wear our clients' brand as our own, so when they're successful, I'm happy.

This industry is like none other and coming back stronger than ever since the pandemic. It's amazing.

What’s the coolest thing you’ve done or place you’ve visited?

Coolest place I visited was Japan. I lived there for a year—a long time ago. The culture in Japan is quite different than in the United States, and I felt totally at ease.

What makes Spiro™ stand out from other agencies?

Spiro is truly a one-stop agency with a heart.

What’s an interesting fact that people may be surprised to learn about you?

People are surprised when they find out I'm an introvert by nature, and a trained extrovert when at work.

Although I've been with Spiro over 18 years, a career in this industry was completely unintentional. My first love was commercial art.


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